I have a similar story to others here.Let me just start by saying this place advertises that their prices are lower than others and nothing can be further from the truth.
My main complaint is that even though I specifically insisted on a firm mattress and paid extra for what was not an inexpensive mattress with supposedly more support, the mattress was completely not supportive and sagged from day 1 (see pic of guitar bag propping up right side of my bed). I called the store and instead of bring met with any kind of sympathy, the vendor was rude and basically said SOL buddy. My advice is to go with costco for some other reputable retailer with a reasonable return policy ir at least respectable customer service.
Additionally, the store I purchased the mattress from even refused to deliver forcing me single handedly to load it in a pickup truck and deliver it into my place by myself.These guys are a joke.
More Review Details
- Reason of review:
- Damaged or defective
- Product or service
- Review category
- Furniture and Decor
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